Automation is key

Beat the member retention challenge 

Enhancing your members experience and simplifying their renewals couldn't be easier.

What’s the challenge?

Retention is crucial for any member driven organisation, whether you’re a sports club, a national association or a social group, you will find that retaining your members can be a big challenge.

Some natural turnover due to relocation of housing or to another club where their friends are just can’t be avoided but there are a range of challenges that can be. In the GoMembership Community we have regularly seen the following;

  • The time and effort it takes to send reminders to members
  • Chasing the members who don’t pay on time
  • Collecting the fees in cash and taking them to the bank

How can GoMembership help?

These challenges have been addressed by not only taking the payments online but also giving the members access to their own profiles to buy their memberships at any time. GoMembership also offers a variety of payment methods. Setting up a subscription on your membership will allow your members to select automatic renewals so when it’s time to renew, they don’t have to lift a finger, the system will take care of it for them.

GoMembership v2.5 saw the introduction of Email Management, from which you have the ability to setup automated renewal reminders. Better still, you can personalise the content by membership type and you can select how many days before or after you would like the emails to send. Once setup you can just sit back and let GoMembership do the chasing so you don’t have to.  

Key Features Used

Seasonal or Annual Membership. Which should I choose?

01 December 2020

It’s an age-old story for membership organisations whether they should operate with a seasonal or annual membership. Having worked with hundreds of membership organisations, we at GoMembership have seen them all.